COVID-19 Increases Demand For Tech Workers While Exposing Cybersecurity Shortcomings


COVID-19 Increases Demand For Tech Workers While Exposing Cybersecurity Shortcomings

With millions of cybersecurity positions unfilled, America’s remote workforce remains at risk

COVID-19 has completely upended work as we know it.  More than half of the American workforce now works remotely[1], with many companies planning to do so for the remainder of 2020[2].  Conference room meetings and coffee chats have been replaced by virtual gatherings, leading to explosive growth for communication apps like Slack, Microsoft Teams[3], and Zoom[4].  Tech was already a huge part of our daily lives, but now more than ever, these apps aren’t optional – they’re essential.

As a result, the tech sector has seen increased hiring demand, even as U.S. unemployment reaches record levels not seen since The Great Depression[5].  Companies like Oracle, Red Hat, LiveArea, and Salesforce are actively searching for workers[6], and some of the greatest need is for roles like computer use specialists, support desk specialists, and other IT-related positions[7]. Some experts predict that, even against the backdrop of the pandemic, 95,400 IT jobs will be created by year’s end[8].

There’s one IT category, however, where demand is high but the talent pool is slim – cybersecurity.

Increased online activity means increased need for online security

[1] Zapier Editorial Team. (April 6, 2020). Half of America just started working from home. So, how’s it going? Retrieved from:

[2] BBC News. (May 8, 2020). Facebook and Google extend working from home to end of year. Retrieved from:

[3] Warren, Tom. (March 26, 2020). Slack breaks user records as demand surges for remote working. Retrieved from:

[4] Reuters. (April 2, 2020). Zoom’s daily active users jumped from 10 million to over 200 million in 3 months. Retrieved from:

[5] Chaney, Sarah and Morath, Eric. (May 8, 2020). April Unemployment Rate Rose to a Record 14.7%. Retrieved from:

[6] Connley, Courtney. (April 6, 2020). Job losses could hit 47 million due to the coronavirus – these are the companies hiring remote workers today. Retrieved from:

[7] Lewis, Alicia. (April 28, 2020). Looking for work? Jobs in IT are on the rise. Retrieved from:

[8] Dyrda, Laura. (April 24, 2020). What will the IT job market look like after the pandemic? Retrieved from:

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